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‘Incivility is a bug’: Bad manners at work are bad for the bottom line

‘Incivility is a bug’: Bad manners at work are bad for the bottom line

by Margaret E Ward | May 1, 2025 | Brand journalism

Bad manners at work are bad for the bottom line. Minding your Ps and Qs, or your manners, is more than a quaint fad from the past. Research shows that businesses and organisations that allow rudeness and disrespect are likely to have lower profitability, poor staff...
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