Points of view
Measure What Matters

Manager vs leader: You finally got that promotion to the top tier, now what?
Congratulations! You got the big promotion you’ve always wanted. It was a hard slog, but you were focused, worked hard to meet the company’s goals and directed your team well. You’ve made the great leap from manager to leader. Now what? If you’re a new leader or...

What’s The Point Of Meetings Anyway?
The eyeroll says it all. You’re in another meeting with that manager who loves meetings about meetings. She’s waffling on again, and your colleagues are failing to contain their disdain; it’s all nail-biting, clock-watching, side-eye glancing and leg jiggling. As...

Gender pay gap: Women seethe quietly with rage at performative nonsense
Many moons ago, I worked at a place that had a novel way of celebrating women. The top guy wore pink socks (possibly the same pair) for a week. To be fair, the company was raising funds for a women’s charity, but as a woman, I would have preferred better working...

‘There’s a war on academia’: US faces brain drain of its brightest and best teachers and students
“We used to be known as the land of the free and the home of the brave; and now we’re the land of the fearful and home of the hateful,” says Jim Noone, who works at a research university in the United States. Like many working in American academia, Jim and his wife...

‘Incivility is a bug’: Bad manners at work are bad for the bottom line
Bad manners at work are bad for the bottom line. Minding your Ps and Qs, or your manners, is more than a quaint fad from the past. Research shows that businesses and organisations that allow rudeness and disrespect are likely to have lower profitability, poor staff...

Life-changing reading lists
The clock has gone back, the mid-term is over and the big save is on for Christmas. So how are you going to pass the dark evenings between now and party season? For anyone who has watched the new Netflix show Inside Bill's Brain: Decoding Bill Gates, you'll know that...

The future is flexible
The future is flexible If you believe the headlines, soon we’ll only have to work four days a week and robots are going to take most of our jobs. Predicting the ‘future of work’ is a difficult task, as most futurists, business journalists and industrial designers will...

Why good corporate governance is great for business
When the most famous investor in the world – who is also the third richest – says something about business behaviours, most of us are inclined to listen. Billionaire Warren Buffet is beating one major business drum these days – good corporate governance. In recent...

Setting your priorities as a CEO
Two questions: Are you a CEO? Is your primary goal to maximise your shareholders’ profits? If you are a CEO and you answered yes to that last question, you are most definitely not alone. Serving your investors' needs first and foremost, and above all other competing...

The keys to a successful digital transformation
Nearly every adult on this planet has a mobile phone. Out of 7.5 billion of us, five billion have phones, over half of which are smartphones. This has happened since 2007, when the first iPhone came on the market. The digital revolution has been rapid and unrelenting...