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How to write effective emails

How to write effective emails

We’ve had 15 years of practice, but we are still writing very bad emails. Watch out for those annoying salutations and cheesy sign-offs. Don’t start your mails with the words ‘hi’, ‘hey’, ‘all’. You’ll raise hackles straight away. Beware of cheesy sign-offs, too....

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The language of going global

The language of going global

It’s hard enough to master the art of good communication in your native tongue, but the key to expanding abroad is to master the complex art of translation. Smartling, a cloud software company that helped GoPro launch online stores in six languages, says the trick to...

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Tweet, tweet sales

Can a well-worded tweet really trigger a sale? Publisher Hachette has teamed up with Gumroad to use Twitter’s new ‘buy’ button to sell a limited number of titles, including astronaut Chris Hadfield’s book, You are Here. Musicians and charities have already used...

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Perfect Posts

Perfect Posts

Social media can build your brand and spread your story, but only if you are use it aggressively. To succeed, you must learn to be bold – and to be sly, say Guy Kawasaki and Peg Fitzpatrick, the authors of The Art of Social Media: Power Tips for Power Users...

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Want to sell more? Give the girls a Lego up

Want to sell more? Give the girls a Lego up

Barbie has been an astronaut since 1965 but Lego, the world’s second-largest toymaker, waited until 2014 to launch female action figures. Is the brand suffering because its male-dominated corporate management team (19 men, two women) isn’t doing enough to understand...

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